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This week is National Consumer Week – Know your rights when buying on-line

National Consumer Week 2018 is from 26th November to 2nd December. The campaign this year is focusing on your rights when buying from an on-line marketplace – that is websites where traders and private individuals list and sell products. At this time of year in the run-up to Christmas a lot of people will be […]

Universal Credit snapshot report

Universal Credit (UC) is the biggest-ever change to the benefit system. UC is a new benefit which helps people on a low income or not in work meet their living costs. It combines six benefits, including Housing Benefit and Working Tax Credit, into a single monthly payment. UC has now been rolled out across the […]

Don’t miss a trick! – be Scam Aware

June is Scams Awareness Month. A scam is a scheme to try to steal money, personal information or data from a person or organisation. Other names for a scam include fraud, hoax, con, swindle and cheat. Anyone can fall for a scam. Scams are getting increasingly sophisticated and even the most cautious people can be […]

Stop Loan Sharks

Do you know what a loan shark is? If you have borrowed money from someone who offered you a cash loan but didn’t give you any paperwork and he or she is now wanting you to pay it back with a huge amount of interest attached you may have been the victim of a loan […]