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Complaints

Citizens Advice Dorchester, Sherborne and Districts is authorised and regulated by the Financial Conduct Authority (FRN617586). If you are not happy with the service or advice you receive you have the right to make a complaint. If Citizens Advice Dorchester, Sherborne and Districts is unable to resolve your complaint you can ask the Financial Ombudsman Service to investigate for you. Full details of our complaints policy can be found at http://www.citizensadvice.org.uk/about-us/complaints and details of the Financial Ombudsman Service can be found at http://www.financial-ombudsman.org.uk